Shipping policy

Canvas Prints & Fine Art Print: Delivery time between 7-14 working days.

Thanks to our production partner, we ship Canvas Prints and Fine Art Prints to 28 countries from a network of production facilities strategically located around the world. This distribution allows us to print and ship orders efficiently, reducing delivery times, reduce CO2 and offer you low shipping costs. The production facilities we cooperate with are based in:

 

  • United Kingdom: London

 

  • Europe: Prague, Barcelona

 

  • United States: Dallas, Sacramento, Los Angeles, Raleigh

 

  • Canada: Toronto, Vancouver

 

  • Australia: Melbourne

 

Original Art: Delivery time between 2-10 weeks, depending on where you are located, and we offer worldwide shipping.

All original art is shipped from the artist studio in Hudiksvall, Sweden. So the shipping cost vary depending on where you are located. To see your shipping cost, you can add an original art in checkout. You will get two options, Rolled Canvas or Stretched Canvas. Rolled Canvas ships in a tube to reduce the shipping cost. We will gently that detach the Canvas from the frame and roll it together. You can conveniently frame the canvas at a local framing store or do it yourself at home.Stretched Canvas comes stretched on the frame and packed in a secured wooden box, ready to be hung on your wall as soon as it arrives.

 

Do I have to pay customs duties and taxes if I order from outside the EU? 

If you are ordering from a country outside the European Union, your order may be subject to import duties, taxes, and customs fees once it arrives in your country. These charges are not included in my product prices or shipping costs – they are set by your local customs office, which are beyond our control. Customers are responsible for paying any additional fees required by their country’s regulations. We recommend checking with your local customs authority to get an estimate before placing your order.

 

Order Processing:

Once your order has been placed, you will receive an order confirmation by email. When the item has been shipped, you will also receive a shipping confirmation with tracking information.


Damaged and Lost Packages:

If your package/product is damaged upon delivery, we kindly ask you to report this directly to the carrier and contact us at info@studioevy.com as soon as possible and we will help you out. If your package is lost during transport, we will assist you in filing a claim with the shipping company.


Unclaimed Packages:

Unclaimed packages will be subject to a fee covering the actual shipping and handling costs incurred.